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The 7 Benefits of 
Organizational Architecture

 
 
 
 


Organizations that are architected as unified/whole systems are able to:
  

 
 
1. 		 
Provide a Seamless Customer Experience
...because a seamless organization is needed to produce a seamless customer experience.
 
 
2. 		 
Increase Quality, Performance, and Safety While Reducing Cost  
...because architected systems make fewer mistakes and have less waste, redundancy, and conflict.
 
 
3. 		 
Raise Morale and Reduce Turnover and Resistance to Change
...because a customer-centered, team-first atmosphere reduces blaming and zero-sum-game thinking.
 
 
4. 		 
Create Sustainable Improvement and Prevent Costly Program Failures
...because undermining conflicts and unintended consequences are reduced when a system is architected.
 
 
5. 		 
Reduce Dependency on Star Players 
 ...because the system becomes the star.
 
 
6. 		 
Increase Integrity and Ethical Behavior
...because in an architected system, integrity and ethics are designed into all elements, not tacked on.
 
 
7. 		 
Achieve Enduring Competitive Advantage  
...because copying a leading competitor's fully integrated system is very difficult if not impossible.
 

 

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